Terms and Service
May 21, 2025
This website is managed by Velaro-London. Throughout the site, the terms “we,” “us,” and “our” refer to Velaro-London.Velaro-London offers this website, including all information, resources, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing anything from us, you are using our “Service” and agree to the following terms and conditions (“Terms and Conditions,” “Terms”), including all additional terms and policies referenced herein and/or available via hyperlink. These Terms and Conditions apply to all users of the site, including, but not limited to, browsers, suppliers, customers, merchants, and/or content contributors.
Please read these Terms and Conditions carefully before visiting or using our website. By accessing or using any part of the site, you agree to these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools added to the current store shall also be subject to these Terms and Conditions. You can view the most recent version of the Terms and Conditions at any time on this page. We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have a valid parental or guardian consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not transmit any worms or viruses or any other code of a destructive nature.
A violation or breach of any of these terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (not including credit card information) may be transferred unencrypted and may (a) involve transmissions over various networks; and (b) be changed to adapt to technical requirements of connecting networks or devices. Credit card information is always transmitted encrypted via networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written consent.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more up-to-date sources of information.
Any reliance you place on the material on this site is strictly at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only.
We reserve the right to modify the content of this site at any time, but we are not obligated to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website.
These products or services may be limited in quantity and subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
However, we cannot guarantee that the color display on your computer monitor will be completely accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to certain individuals, geographic regions, or jurisdictions.
We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of products or services we offer.
All product descriptions or product prices are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may apply to orders placed through or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to contact you using the email address and/or billing address/phone number provided at the time of order.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store.
You agree to update your account and other information, including your email address and credit card numbers and expiration dates, in a timely manner so that we can complete your transactions and contact you as necessary.
For more information, please refer to our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we do not have any supervision, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
You should ensure that you are familiar with and agree to the terms and conditions under which these tools are provided by the relevant third party(ies).
We may also offer new services and/or features through the website in the future (including the release of new tools and resources).
Such new features and/or services shall also be subject to these Terms and Conditions.
SECTION 8 – LINKS TO THIRD PARTIES
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of any such websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any damages or losses related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites.
Please review the third party's policies and practices carefully and make sure you understand them before you proceed with any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you make certain specific submissions (e.g., contest entries) or, without our request, send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use such comments in any medium.
We are not obligated to:
- Treat comments as confidential;
- Pay any compensation for comments; or
- Respond to any comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or violates any intellectual property rights or these Terms and Conditions.
You agree that your comments will not violate any third party rights, including copyrights, trademark rights, privacy rights, personality rights, or other personal or proprietary rights.
You further agree that your comments will not contain any defamatory or otherwise unlawful, offensive, or obscene material, nor any computer viruses or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false email address, impersonate anyone else, or otherwise mislead us or third parties about the origin of comments.
You are solely responsible for the accuracy of the comments you post. We take no responsibility and accept no liability for comments posted by you or any third party.
SECTION 10 – IMPORT, VAT, AND CUSTOMS DUTIES
The goods are shipped directly to you by the supplier. As a result, all prices on our website are exclusive of VAT and customs duties.
You are responsible for importing the goods into the country of delivery and for paying all applicable taxes, VAT, and customs duties. This includes, but is not limited to, local VAT, import duties, and other charges imposed by the customs authorities of the country of destination.
The amount of these costs depends on the local laws and regulations of the country to which the goods are shipped.
By placing an order, you acknowledge and accept that:
• The sale of goods on this site is without VAT or customs duties;
• You are fully responsible for paying any local taxes, duties, or fees upon receipt of the goods in your country;
• If you do not pay these taxes or duties, customs authorities or delivery services may hold the goods or cancel the delivery. We are not liable for any delays or additional costs resulting from your failure to comply with these obligations.
For cross-border transactions, you should also note that the payment of VAT and customs duties may be subject to the local tax laws of the country of destination.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate at any time without prior notice (including after you have placed your order).
We are not obligated to update, modify, or clarify information in the Service or on any related website, including but not limited to pricing information, unless required by law.
No specified update or refresh date for the Service or any related website should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or engage in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or those of others;
(e) to harass, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malicious code that will or may in any way affect the functionality or operation of the Service, a related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to disrupt or circumvent the security features of the Service or any related website, other websites, or the internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that we may, from time to time, remove the service for indefinite periods of time or cancel the service at any time, without prior notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available,”
without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Velaro-London, nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of your use of any service or product obtained through the service, or for any other claim in any way related to your use of the service or any product, including but not limited to errors or omissions in any content, or loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted or otherwise made available through the service, even if advised of the possibility thereof.
Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Velaro-Londen, as well as our parent company, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or arising from your breach of these Terms and Conditions or the documents referenced herein, or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties arising prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions shall remain in force until terminated by you or us.
You may terminate these Terms and Conditions at any time by informing us that you no longer wish to use our services, or when you stop using our site.
If we determine, in our sole discretion, that you have failed to comply with any term or provision of these Terms and Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
We may also deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.
They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
SECTION 18 – APPLICABLE LAW
These Terms and Conditions and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws of Bulgaria.
SECTION 19 – CHANGES TO THE TERMS AND CONDITIONS
You can view the most current version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.
It is your responsibility to check our website regularly for changes.
Your continued use of or access to our website or the Service following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms and Conditions can be sent to us via email at: info@velaro-londen.co.uk
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us.
Velaro-London
Email: info@velaro-london.co.uk
Opening Hours:
Monday - Friday: 09:00 - 18:00
Saturday: 13:00 - 17:00
Sunday: Closed
Reach out to us: Contact page